Shipping and reverse logistics

E-commerce shipping solutions

We have selected the most efficient transport partners to provide a complete offer for transport :



  • Standard Home delivery service in France, with our partner Colissimo. It provides delivery within 48 hours, everywhere in the French continental territory. Delivery with signature of the consignee is an option.
  • Standard home delivery in Europe and the rest of the world. Also provided by our partner Colissimo.
  • Delivery in local stores, provided by our partner Mondial Relay. It is the cheapest delivery method. Many online shops offer free delivery using this solution.
  • Express delivery with our partner Chronopost. Provides 24 hours delivery everywhere in the French continental territory. And fast delivery accross Europe.


Parcels are collected everyday in our warehouse, from Monday to Friday


Reverse logistics

E-commerce fulfillment generates returns of parcels. There are two categories of parcel which have their specificities :


-         Customer returns : The customer have received the parcel but chose to send it back, for exchange or other reason. In that case, the operator need to be carefull with the content of the parcel and check the quantity and the quality of the products.


-         Carrier returns : The carrier did not manage to deliver the parcel and sent it back to the sender. In that case, the operator need to be carefull with the reason of the return, which is usually written on the parcel.


We identify the kind of returns and carefully share the accurate informations from it, in a shared table.


After pointing the information of the returns, the products are restocked if they are in good shape.



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